FAQS
1. Do you ship to countries other than the United States of America?
Yes, we can mail any of our items to any location on the planet.
2. What is the estimated delivery time for my order?
Within the United States, purchases are delivered 10 to 25 days after purchase.
Orders from outside the United States may take longer to arrive.
You can get your order delivered quickly for an extra fee.
3. My order has yet to arrive.
The products are usually shipped out within 1-2 days of receiving payment. If the deadline has passed, please write us an email so that we can provide you with additional information.
4. My order has yet to arrive.
If you have not received your order, please contact us so that we can look into it. This is due to the fact that international orders must go through customs.
5. I'm concerned about the security of my credit card information.
Because we utilize PayPal to process all of our transactions, you can be confident that they are fully secure. PayPal protects you against fraud, and we don't save any of your personal information on our systems.
6. Why did only one thing arrive when the rest did not?
We have a number of warehouses in various locations for logistics purposes. Depending on stock, your products may be shipped from multiple warehouses. There's no reason to be concerned; this is a common occurrence. Your second item(s) will very certainly arrive soon. Please send us an email if you have any additional concerns.
7. I had an issue with my order.
Please accept our apologies for any inconvenience this has caused you. Please contact us as soon as possible and take photos of the damage so that we can repair it for free.
8. I'd want to make a few modifications to my order or cancel it entirely.
Changes can only be made during the first 24 hours of purchase. Please get in touch with us as soon as possible so that we can help you make the necessary changes to your order.
Yes, we can mail any of our items to any location on the planet.
2. What is the estimated delivery time for my order?
Within the United States, purchases are delivered 10 to 25 days after purchase.
Orders from outside the United States may take longer to arrive.
You can get your order delivered quickly for an extra fee.
3. My order has yet to arrive.
The products are usually shipped out within 1-2 days of receiving payment. If the deadline has passed, please write us an email so that we can provide you with additional information.
4. My order has yet to arrive.
If you have not received your order, please contact us so that we can look into it. This is due to the fact that international orders must go through customs.
5. I'm concerned about the security of my credit card information.
Because we utilize PayPal to process all of our transactions, you can be confident that they are fully secure. PayPal protects you against fraud, and we don't save any of your personal information on our systems.
6. Why did only one thing arrive when the rest did not?
We have a number of warehouses in various locations for logistics purposes. Depending on stock, your products may be shipped from multiple warehouses. There's no reason to be concerned; this is a common occurrence. Your second item(s) will very certainly arrive soon. Please send us an email if you have any additional concerns.
7. I had an issue with my order.
Please accept our apologies for any inconvenience this has caused you. Please contact us as soon as possible and take photos of the damage so that we can repair it for free.
8. I'd want to make a few modifications to my order or cancel it entirely.
Changes can only be made during the first 24 hours of purchase. Please get in touch with us as soon as possible so that we can help you make the necessary changes to your order.